Reporting to the Executive Director, this role provides strategic and operational leadership to deliver high-quality, patient-centered care. The Director uses data-driven decision-making and effective communication to align initiatives with organizational goals and evolving healthcare priorities.
Duties:
- Remove barriers, streamline workflows, and drive efficiency.
- Ensure trauma-informed, patient centered services align with clinical standards.
- Develop and execute long-term plans to improve outcomes, access, and equity.
- Oversee budgets, optimize allocation, and ensure financial sustainability.
- Build partnerships internally and externally to enhance care pathways and system level improvements.
- Workforce planning, recruitment, onboarding, performance and engagement.
- Align communication strategies with hospital guidelines for clarity, transparency and engagement.
- Uphold laws, regulations, and ethical standards.
- Drive organizational initiatives, innovation, and continuous improvement.
- Identify and manager operational, financial, and reputational risks.
- Coach leaders, support succession planning, and foster new growth.
- Promote collaboration with academic partners.
Qualifications:
- Master’s degree or equivalent in a health care related field.
- Successful completion of a program in long-term care home administration or management that is a minimum of 100 hours in duration of instruction time, or is enrolled in such a program and completes the program within 24 months of being hired.
- Minimum 10 years in related healthcare field, including at least 5 years in management.
- Direct experience working with clients and families in Geriatrics and Long Term Care co-design and evaluation.
- Experience working in Geriatrics and Long Term Care.
- Registration with relevant Professional Association of College.
- Knowledge of clinical service delivery, budgeting, workforce planning and performance management.
- Experience with environments and collective agreements.
- Proficient in strategic planning, program evaluation, quality improvement, and operational analytics.
- Familiarity with Clinical Informatics and digital health solutions.
- Expertise in patient and workplace safety protocols.
- Ability to navigate provincial health networks and academic health science centres.
- Strong leadership and team management skills.
- Proven leadership in managing integrated clinical operations.
- Effective communication skills.
- Strategic planning expertise.
- Strong financial acumen to oversee budgeting.
- Expertise in quality improvement.
- Demonstrated success working collaboratively within interdisciplinary and cross-functional teams in unionized environments.
- Excellent interpersonal and coaching skills.
- Ability to lead and motivate groups.
- Ability to ensure adherence to patient and workplace safety.
- English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is preferred.
