Performance Advisor, Health Finance Analytics

Performance Advisor, Health Finance Analytics

Data and Analytics Division

12-month contract (secondment opportunities are welcomed, including part-time secondment)

Target Hiring Range: $76,773 - $89,569

Position Profile:

The Ontario Hospital Association (OHA)’s 2018-2021 Strategic Plan includes a bold vision for the OHA as an organization that will “improve the availability and effective use of data and analytics to help support better performance”. To that end, OHA now hosts online platforms delivering a growing suite of data analytics tools for our hospital members and other subscribers. Going forward, we will pursue this vision through maturing our analytics and leveraging our growing data assets.

Critical areas in which OHA supports its members are with respect to funding, performance, efficiency and various drivers of hospitals’ operational and financial health.  As such, OHA is an active participant in understanding and shaping health system funding policy, changes in delivery models, human resources management, patient experience and other factors affecting the business of health care delivery.  Hospitals’ abilities to successfully adapt to changes in funding and manage their financial health depend on timely and accurate analytics-enabled insights about their clinical volumes, cost drivers and resulting efficiency relative to peers.  

As a client-facing representative of the Data and Analytics team, the Performance Advisor, Health Finance Analytics supports and advances the health finance applications within the Data and Analytics platform. The incumbent is a trusted expert with advanced knowledge of complex health datasets and the Ontario health system.

The Position:

Reporting to the Director, Data and Analytics, the Performance Advisor, Health Finance Analytics, supports the integration of financial health information into the Data and Analytics Platform, engages with hospital members and other users to build awareness and competency of the health finance applications, and collaborates with internal/external stakeholders to build new solutions that leverage large financial and administrative clinical data sets in pursuit of patterns, actionable insights, and solutions to business challenges.

Responsibilities include:

• Business Value Communication: Demonstrates business value of solutions for member organizations and stakeholders, and tailors messages to their business strategy. Serves as a trusted advisor based on deep knowledge of product capability, scenarios and ability to connect relevant industry and customer insights to business outcomes. Utilizes visualization to communicate information clearly and make data/issues accessible, understandable, and actionable. Interprets and presents insights for members and stakeholders to support and influence key strategic and operational decisions. Provides training on tools and platforms so users can capably extract and interpret their own data. Proactively be the customer facing contact as well as the lead in monitoring, understanding, and engaging the user base of the platform as it relates to their satisfaction and needs.
• Innovation, and Solution Development: Working with internal and external subject matter experts, presents ideas for new analytics applications to support hospitals in identifying opportunities to improve efficiency and performance. Seek to understand members’ future needs, outlook, and outcomes by meeting with and leading conversations with member, stakeholders and business decision makers (e.g., CEOs and CFOs). Acts as the voice of the user by gathering feedback across organizations, and advocating on the user’s behalf by presenting input to internal teams to shape products and services. Develops business cases for projects proceeding to production.
• User Platform Production: Participates in managing the production of toolsets through a process characterized by agile development with internal and external developers. Identifies and helps source all data required to produce each product, evaluating the data sources, acquisition options, data quality, and data sensitivity risks. Supports integration of data into dashboards.
• Data Extraction and Analytics Support: Serves as an analytics support to internal/external stakeholders, interpreting and extracting data as it relates to clients’ business problems. Collaborates with the OHA’s Research and Analysis department, providing analysis and strategic problem-solving support on statistical, utilization, financial and administrative clinical data.

Qualifications / Attributes:

• The ideal candidate possesses a Masters in Health Administration, Health Sciences/Informatics, Statistics, Health Information Management, or equivalent.
• Strong interpersonal, facilitation, and presentation skills to build, maintain and leverage relationships with internal and external decision makers.
• Experience working in a complex data environment, including with enterprise data warehouses and relational databases.
• Expert knowledge of OHRS/MIS and SRI Hospital data.
• Experience with hospital data and clinical administrative datasets (e.g., DAD, NACRS, etc.) and working knowledge of MS SQL Server; knowledgeable of the health care environment and industry.
• Ability to extract and analyze data, and present complex information and recommendations in an easy to understand manner.
• Demonstrated proficiency in economic evaluations, statistical analysis and data visualization are strong assets.
• Knowledge and experience working with Tableau is an asset.

The Organization: 

The Ontario Hospital Association OHA is a not-for-profit Association. Our purpose is serving Ontario’s hospital to build a better health system. At the OHA, our members are at the heart of everything we do. Through advocacy, learning and engagement, labour relations and improved access to data and analytics, the OHA is enhancing the direct services it provides to members.
Interested in helping the Ontario Hospital Association (OHA) build a better health system?
We can offer you a fulfilling role, an inspiring and creative place to work, and the chance to change the health care system (for the better) – and oh yeah, have a lot of fun in the process.  As you may know, employee engagement is key in the success of any business, and the OHA is proud of our 99 percent employee engagement rate.
Need more proof the OHA is a great place to work? Well, how about this… we’ve been recognized as one of the Best Workplaces in Canada, five times, as well as Best Workplaces in Canada for Women.
In serving Ontario’s hospitals to build a better health system, the OHA is a dynamic organization offering innovative education, tools, and practices that enable people to deliver effective, safe and efficient health care. For more information visit www.oha.com.

To Apply:

The OHA is committed to fostering a climate of equity, diversity, inclusion, and accessibility. We welcome and respect the diversity of all members of our community. We welcome applications from Black individuals and Persons of Colour, Indigenous Peoples, women, persons with disabilities, LGBTQ2+ persons, and others who may contribute to the further diversification of ideas within our community. OHA is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

The successful applicant must be fully vaccinated against COVID-19 (as defined by the Government of Canada) or have a valid vaccination exemption pursuant to the Human Rights Code. Further, they must provide proof of vaccination (or a valid exemption) prior to the start date, provide updated information as necessary, and comply with any ongoing vaccination-related requirements.

Potential applicants are invited to submit a resume and covering letter by July 25, 2022. If contacted for an interview, please inform us should accommodation be required.