Performance Advisor

Performance Advisor

Data and Analytics Division

Full-time Permanent (Hybrid - Hamilton Location)

Target Hiring Range $76,773 - $91,808

Background:

The Ontario Hospital Association’s (OHA) 2023-2027 Strategic Plan includes a bold new vision as an organization that will “improve the availability and effective use of data and analytics to help support better performance”. To that end, the OHA hosts an online platform and suite of data analytics tools for Ontario hospitals and other clients. Going forward, the OHA will continue to strengthen its foundation for achieving this vision, through building additional tools to enable impactful, client-facing analytics solutions.

Integrated Decision Support (IDS) is a leading collaborative solution for sharing and linking health partner data for planning, performance monitoring, analytics, quality improvement, outcome evaluation, and population health management.  As part of the OHA’s Data and Analytics Portfolio, IDS provides timely, integrated patient level data across the continuum of care to support health sector initiatives. Currently, IDS links patient data for more than 100 health service providers across several regions. It supports 900+ users as they gather insights derived from the data representing over 149 million encounters from more than 9 million unique patients.

As a client-facing representative of IDS, the Performance Advisor supports and advances the IDS Platform as a trusted expert with advanced knowledge of complex health datasets and the Ontario health system.

The Position:

Reporting to the Manager, IDS, the Performance Advisor supports the integration of multi sector healthcare information into the IDS Platform and collaborates on local, regional and provincial projects, such as Ontario Health Teams, Bundled Care, and the enhancement of the longitudinal patient journey, as well as OHA population health initiatives and insights that provide value-added analysis for the system.  Your responsibilities will include:

Innovation and Solution Development:

• Lead agile workflow for integration of new data sources or the development of new IDS solutions from scope development, documentation, feasibility analysis, project management, data testing and communication
• Design standardized reports of complex indicators that will inform evidence-based decision making to improve patient quality improvements and hospital funding opportunities
• Apply advanced analytical methodologies and approaches to gain insights using techniques such as predictive modeling, cluster/segmentation analysis, association and regression analysis
• Collaborate with team in mid to long range operational planning to advocate, prioritize, develop vision and solutions to inform annual work plan and future product releases

Analytics, Knowledge Creation and Translation:

• Utilize visualization and design theory and expertise to communicate information clearly and efficiently to make complex data/issues more accessible, understandable and actionable
• Interpret, recommend and present new meaningful information for clients and stakeholders gained from disparate data sources to support and influence key strategic and operational decisions
• Assess the dimensions of data quality in IDS datasets, advocate internally and externally for improvements where issues are found, and provide recommendations for achieving better data quality
• Provide content expertise to Ontario Health Teams (OHT), Bundled Care initiatives, and Population Health Management activities
• Conduct literature review to adopt best practices from international healthcare analytical methodologies and tools
• Participate in regional analytical working groups

Training, Education and User Support:

• Cultivate collaborative relationships and represent IDS at various forums and regional or provincial working groups
• Host and train IDS health service providers at partner organizations via on-line, classroom, and webinars, including orientation to IDS portal, cubes and report models as well as instruction in specific IDS software tools
• Provide ad hoc analyst consultation and subject matter expertise to users for their specific queries
• Foster engagement with IDS participants with Analyst Forum
• Promote awareness regarding IDS software tools, data sources, emerging initiatives and Ministry requirements and methodologies, including education with data interpretation

The Candidate:

The ideal candidate possesses a Masters in eHealth, Health Sciences/Informatics, Health Information Management, Business, Epidemiology, or Statistics. The candidate should possess advanced computer/technical skills including:

• IDS Portal analytics software: Tableau Server, Tableau Explorer
• Office Tools: e.g. Microsoft Excel, Word, PowerPoint, Access, Project
• Statistical Tools: e.g. R, SAS, SPSS, Python
• Report Writing/Data Visualization Tools: e.g. Tableau, GIS, Visio, Microsoft SSRS
• Programming Language: SQL, VBA, SAS

You have a deep understanding of data warehousing concepts (especially dimensional modelling), subject matter expertise with all healthcare datasets (such as DAD, NACRS, CCRS, NRS, OMHRS, CHRIS, RAI, CHC, Case Costing, OHRS, Family Practice) and their interrelationship within the patient journey.  You have experience with hospital utilization, clinical and financial data, familiar with CIHI Coding Standards and Guidelines, National (CMG+) and Ontario-specific (HIG) Grouping Methodologies, MIS Guidelines, and understand implications of Privacy Legislation (PHIPA) on data sharing and reporting.

You are self motivated and actively seek out opportunities and challenges for learning, character building and growth; innovate to create new knowledge, solve problems, and employ system level thinking; and the ability to prioritize and advance multiple projects simultaneously.

Advanced education and experience in quantitative and qualitative analysis, project management and excellent teaching/facilitation skills are needed to advise clients and create insights and solutions that increase the value of the system and ability to make data driven decisions.

The ideal candidate is dynamic, positive, collaborative, persuasive, resilient, driven and results-oriented and displays the values of Humility, Discovery, and Passion.

Why Join the Ontario Hospital Association (OHA)?

Join us in serving Ontario’s hospitals to build a better health system. As a not-for-profit association, the OHA offers you a fulfilling role supporting our members through advocacy, knowledge translation and member engagement, labour relations, and data and analytics.

An inspiring and creative place to work, the OHA is your opportunity to change the healthcare system for the better, while having a lot of fun. You’ll also be welcomed into a supportive and inclusive environment built on our core values of:

Humility – we listen to and respect the view of others
Discovery – we explore new ideas and possibilities
Passion – we bring energy and enthusiasm to what we do

Our Culture

The OHA is committed to fostering a climate of equity, diversity, inclusion, and accessibility. We welcome applications from Black individuals and Persons of Colour, Indigenous Peoples, women, persons with disabilities, LGBTQ2+ persons, and others who may contribute to the diversity of ideas within our organization. We are committed to the fair assessment of each candidate’s abilities, and consider their range of experience, including non-traditional career paths.

Employee engagement is key to the success of any business, and that’s why the OHA is proud of our 100% employee engagement rate. We consistently survey staff to ensure we can respond to their needs and engage in meaningful conversations to improve our corporate culture. It’s why we’ve been recognized as one of the Best Workplaces in Canada (five times!). Our 2022 Best Places to Work award from Human Resources Director demonstrates our commitment to a culture that upholds diversity, equity, inclusion, mental health, wellness, and compassionate leadership.

As we search for qualified candidates to join our team, their fit with our culture and values are just as important.

Our Perks

Joining the OHA gives you access to a multitude of benefits including:

The Healthcare of Ontario Pension Plan where the OHA matches your contributions.

• Fully paid extended health and dental benefits, including travel insurance.
• Access to a comprehensive Employee and Family Assistance Program.
• A performance management program that provides an annual performance pay on top of your base salary.
• Coverage up to $1,000 for home office expenses for new staff.
• A Lifestyle Spending Account with $600 to spend on care and wellness.
• Tuition assistance and professional development support ($2,000 for general education or $5,000 for a master’s program).
• Flexible work schedule – work from home 3 days per week, onsite hours (10am to 2pm), and summer hours with Fridays off.
• Start with 3 weeks of vacation which increases based on years of service.
• Extra time off including corporate office closure during the December holiday season, 4 life days and 1 anniversary day.
• Peer-to-peer recognition programs where we celebrate each other’s successes.
• Fun staff events and activities to support engagement and team building. 

To Apply:

Potential applicants are invited to submit a resume and covering letter by Febryary 6, 2023. If contacted for an interview, please inform us should accommodation be required.

Application Requirements:

The successful applicant must be fully vaccinated against COVID-19 (as defined by the Government of Canada) or have a valid vaccination exemption pursuant to the Human Rights Code. Further, they must provide proof of vaccination (or a valid exemption) prior to the start date, provide updated information as necessary, and comply with any ongoing vaccination-related requirements.