Performance Advisor

$76,773 - $89,569 yearly
  • Ontario Hospital Association
  • 200 Front Street West, Toronto, ON, Canada (Hybrid)
  • Sep 26, 2022
Full time Other

Job Description

Performance Advisor

Data and Analytics Division

Full-time Permanent (Hybrid)

Target Hiring Range $76,773 - $89,569

Position Profile:

The Ontario Hospital Association (OHA)’s 2018-2021 Strategic Plan includes a bold new vision for the OHA as an organization that will “improve the availability and effective use of data and analytics to help support better performance”. To that end, OHA now hosts an online platform and suite of data analytics tools for our hospital members and other clients. Going forward, we will continue to strengthen our foundation for achieving this vision, through building additional tools to enable impactful, client-facing analytics solutions.

Integrated Decision Support (IDS) is a leading collaborative solution for sharing and linking health partner data for planning, performance monitoring, analytics, quality improvement, outcome evaluation, and population health management.  As part of the OHA Data & Analytics Portfolio, IDS provides timely, integrated patient level data across the continuum of care to support health sector initiatives. Currently, IDS links patient data for more than 100 health service providers across several regions. It supports 900 plus users as they gather insights derived from the data representing over 149 million encounters from more than 9 million unique patients.

As a client-facing representative of IDS, the Performance Advisor supports and advances the IDS Platform as a trusted expert with advanced knowledge of complex health datasets and the Ontario health system.

The Position:

Reporting to the Manager, IDS, the Performance Advisor supports the integration of multi sector healthcare information into the IDS Platform and collaborates on local, regional and provincial projects, such as Ontario Health Teams, Bundled Care, and the enhancement of the longitudinal patient journey, as well as OHA population health initiatives and insights that provide value-added analysis for the system.  Your responsibilities will include:

Innovation and Solution Development:

  • Lead agile workflow for integration of new data sources or the development of new IDS solutions from scope development, documentation, feasibility analysis, project management, data testing and communication
  • Design standardized reports of complex indicators that will inform evidence-based decision making to improve patient quality improvements and hospital funding opportunities
  • Apply advanced analytical methodologies and approaches to gain insights using techniques such as predictive modeling, cluster/segmentation analysis, association and regression analysis
  • Collaborate with team in mid to long range operational planning to advocate, prioritize, develop vision and solutions to inform annual work plan and future product releases

Analytics, Knowledge Creation and Translation:

  • Utilize visualization and design theory and expertise to communicate information clearly and efficiently to make complex data/issues more accessible, understandable and actionable
  • Interpret, recommend and present new meaningful information for clients and stakeholders gained from disparate data sources to support and influence key strategic and operational decisions
  • Assess the dimensions of data quality in IDS datasets, advocate internally and externally for improvements where issues are found, and provide recommendations for achieving better data quality
  • Provide content expertise to Ontario Health Teams (OHT), Bundled Care initiatives, and Population Health Management activities
  • Conduct literature review to adopt best practices from international healthcare analytical methodologies and tools
  • Participate in regional analytical working groups

Training, Education and User Support:

  • Cultivate collaborative relationships and represent IDS at various forums and regional or provincial working groups
  • Host and train IDS health service providers at partner organizations via on-line, classroom, and webinars, including orientation to IDS portal, cubes and report models as well as instruction in specific IDS software tools
  • Provide ad hoc analyst consultation and subject matter expertise to users for their specific queries
  • Foster engagement with IDS participants with Analyst Forum
  • Promote awareness regarding IDS software tools, data sources, emerging initiatives and Ministry requirements and methodologies, including education with data interpretation

The Candidate:

The ideal candidate possesses a Masters in eHealth, Health Sciences/Informatics, Health Information Management, Business, Epidemiology, or Statistics. The candidate should possess advanced computer/technical skills including:

  • IDS Portal analytics software: Tableau Server, Tableau Explorer
  • Office Tools: e.g. Microsoft Excel, Word, PowerPoint, Access, Project
  • Statistical Tools: e.g. R, SAS, SPSS, Python
  • Report Writing/Data Visualization Tools: e.g. Tableau, GIS, Visio, Microsoft SSRS
  • Programming Language: SQL, VBA, SAS

You have a deep understanding of data warehousing concepts (especially dimensional modelling), subject matter expertise with all healthcare datasets (such as DAD, NACRS, CCRS, NRS, OMHRS, CHRIS, RAI, CHC, Case Costing, OHRS, Family Practice) and their interrelationship within the patient journey.  You have experience with hospital utilization, clinical and financial data, familiar with CIHI Coding Standards and Guidelines, National (CMG+) and Ontario-specific (HIG) Grouping Methodologies, MIS Guidelines, and understand implications of Privacy Legislation (PHIPA) on data sharing and reporting.

You are self motivated and actively seek out opportunities and challenges for learning, character building and growth; innovate to create new knowledge, solve problems, and employ system level thinking; and the ability to prioritize and advance multiple projects simultaneously.

Advanced education and experience in quantitative and qualitative analysis, project management and excellent teaching/facilitation skills are needed to advise clients and create insights and solutions that increase the value of the system and ability to make data driven decisions.

The ideal candidate is dynamic, positive, collaborative, persuasive, resilient, driven and results-oriented and displays the values of Humility, Discovery, and Passion.

The Organization:

The OHA is a not-for-profit Association. Our purpose is serving Ontario’s hospital to build a better health system. At the OHA, our members are at the heart of everything we do. Through advocacy, knowledge transfer and member engagement, labour relations and improved access to data and analytics, the OHA is enhancing the direct services it provides to members.
Interested in helping the Ontario Hospital Association (OHA) build a better health system?
We can offer you a fulfilling role, an inspiring and creative place to work, and the chance to change the health care system (for the better) – and oh yeah, have a lot of fun in the process.  As you may know, employee engagement is key in the success of any business, and the OHA is proud of our 99 percent employee engagement rate.
Need more proof the OHA is a great place to work? Well, how about this… we’ve been recognized as one of the Best Workplaces in Canada, five times, as well as Best Workplaces in Canada for Women.
In serving Ontario’s hospitals to build a better health system, the OHA is a dynamic organization offering innovative education, tools, and practices that enable people to deliver effective, safe and efficient health care. For more information visit

To Apply:

The OHA is committed to fostering a climate of equity, diversity, inclusion, and accessibility. We welcome and respect the diversity of all members of our community. We welcome applications from Black individuals and Persons of Colour, Indigenous Peoples, women, persons with disabilities, LGBTQ2+ persons, and others who may contribute to the further diversification of ideas within our community. OHA is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

The successful applicant must be fully vaccinated against COVID-19 (as defined by the Government of Canada) or have a valid vaccination exemption pursuant to the Human Rights Code. Further, they must provide proof of vaccination (or a valid exemption) prior to the start date, provide updated information as necessary, and comply with any ongoing vaccination-related requirements.

Potential applicants are invited to submit a resume and covering letter by September 26, 2022. If contacted for an interview, please inform us should accommodation be required.